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Search below for questions about purchasing and shipping of our camellias.  If you want information on Growing Camellias or cultural information, visit our Camellia Library!
Camellia Information - Visit our Library!
• Camellia Shop Library
My Order
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
My Account
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• I forgot my password.
Shipping, Packaging & Returns
• Hawaii & Alaska Shipments
• How are your plants packaged?
• I live in Washington. Why is there a $50.00 fee added to my shipping?
• PICKUP ORDERS
• Same Day or Rush Shipments
• State Restrictions
• What Shippers do you use?
• Do you ship to my country?
• How much is my shipping?
• When will my order ship?
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• How will I know when my order has shipped?
Plant and Product Info
• 1 year, 2 year, 3 year
• Are your plants budded when shipped?
• Do you bare root your plants?
• What are the container and plant sizes you ship?
Guarantees
• Warranties & Guarantees
• Privacy Policy
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Pricing & Payments
• Do I have to pay sales tax?
• I have a question on my charges.
• What are my payment choices?
• I need a copy of my receipt/invoice.
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?