Search below for questions about purchasing and shipping of our camellias.  If you want information on Growing Camellias or cultural information, visit our Camellia Library!

My Order • Has my order shipped? • How do I change quantities or cancel an item in my order? • How do I track my order? • My order never arrived. • An item is missing from my shipment. • My product is missing parts. My Account • How do I create an account? • How do I edit my account information? • I forgot my password. Shipping, Packaging & Returns • Hawaii & Alaska Shipments • How are your plants packaged? • I live in Texas, Washington or Oregon. Why is there a $50.00 fee added to my shipping? • PICKUP ORDERS • Same Day or Rush Shipments • What Shippers do you use? • Do you ship to my country? • How much is my shipping? • When will my order ship? • How do I return my product? • I received the wrong product. • What is your return policy? • How will I know when my order has shipped?

Plant and Product Info • Are your plants budded when shipped? • Do you bare root your plants? • My plant has two types or colors of blooms • What are the container and plant sizes you ship? Guarantees • Warranties & Guarantees • Privacy Policy • Security Pricing & Payments • Buy in quantity and SAVE! • PayPal Payments • Do I have to pay sales tax? • I have a question on my charges. • What are my payment choices? • I need a copy of my receipt/invoice. • When will my credit card be charged? Buyer's Guide • How do I buy/redeem a gift certificate? • How do I find my product? • How do I navigate the site? • How do I use a coupon? Additional Support • How do I contact you?