We guarantee that our plants are healthy at the time of sale, have passed all state agricultural requirements and have been packaged to the best of our ability to prevent damage. We guarantee that our plants are true to name and that will arrive to you in good condition. We do not guarantee the survivablitiy of our plants nor do we guarantee that they will live and grow or to the future health of the plant due to circumstances beyond our control.

 

Any damage during shipment must be reported to us within 2 business days of receipt of your plant. Under no circumstance will we be responsible for more than the cost of the original plant(s).

 

Shipment Loss:  we warranty against loss from shipment.  This means damage beyond reasonable repair or packages lost and not delivered.  Replacements for your order will be re-sent as soon as possible. 

 

 

We will only issue refunds under the following conditions:

• The item you ordered is not available foir shipment
• In the event of shipment damage, we will send a replacement if possible.  If we can not send a replacement,  then we will issue a refund
• We will issue a refund IF your order has not been packaged and shipped and you cancel your order.  Once your item as been packaged and boxed, but not shipped, and you cancel your order we will issue a refund less 10% of the purchase price for restocking fee.